Rannko for Healthcare Professionals Build a 5 Star Reputation
Turn Key Healthcare Marketing Software
The New Standard in Reputation Management for Healthcare Professionals
Did you know? Healthcare professionals are starting to listen to their patients more online, as patients share more about their experiences at the clinic, hospital or dental chair. This influences new patients in their decision when finding a new healthcare physician.
Consumers today are searching, shopping and researching more online, healthcare is no exception to that. Amongst millennials, near on 80% visit review sites prior to scheduling a visit. Google places even more emphasis on reviews, just a simple search of your practice will showcase review sites higher in search rankings. With google my business, your practice shows the review rating next to your name and in maps.
Most negative reviews of dental, private care, hospitals and every other type of medical practice show poor customer service; 84% complained chiefly of nonclinical issues such as billing, poor follow-up communications and wait times. However most reviewers, even unhappy reviewers share positive feelings when asked about their doctor, or quality of care. That said, we must address each and every review, good or bad, and resolve issues quickly in order to reverse any potential negative press.
Healthcare Professionals Top Rated Reputation Software
Leverage the Power of Your Reputation
Rannko can help you monitor and generate a stellar 5 ⭐️⭐️⭐️⭐️⭐️ reputation across our many integrated partners for your brand.
"We LOVE this software because it's so easy to use and they're always adding new features and making it better. It does everything our clients need. Plus it's extremely affordable."
Dennis D - Digital Marketing Manager
Healthcare Multi-unit & franchise Support
Rannko HQ Dashboard
Rannko HQ offers a full HQ platform that will give you the 30,000-foot view of your locations reputation and overall online presence. Manage both corporate and franchisees. Start holding marketing managers and franchisees accountable through compliance of the messaging YOU approve. Act on accurate data and engage with your customers by location. Easily see how you locations are performing against one another and what information is being shared and what information is in sync.
Healthcare Digital Marketing Review Statistics
"Told" is the single word most often associated with negative online hospital reviews, while "great" and "friendly" populate positive reviews, a new Penn Medicine study finds.
The results underscore the need for providers to learn to communicate with patients through "caring language," the authors say.
70% of respondents said their choice of doctor was influenced by online ratings and reviews
41% said they checked doctors out online even when another physician referred them.
words frequently seen in bad online reviews include "worst," "hours," "rude," "said," "no" and "not."
By contrast, "great," "friendly," "staff" and "very" pop up often in positive reviews.
Learn more important reputation and industry based statistics here
As Told By The Experts
Struggling with your reviews? online reviews in the marketing of medical practices is the 'new normal'. Great care, equals to happier post patients.