"Rannko vs. Competitors" Shop with confidence See How We Compare!

Rannko for Healthcare Professionals Build a 5 Star Reputation

 

Turn Key Healthcare Marketing Software

The New Standard in Reputation Management for Healthcare Professionals


Did you know? Healthcare professionals are starting to listen to their patients more online, as patients share more about their experiences at the clinic, hospital or dental chair. This influences new patients in their decision when finding a new healthcare physician.

With Rannko, we will help your Practice monitor your brand across multiple platforms.

See all Review Platforms or See all PowerListings Network

Consumers today are searching, shopping and researching more online, healthcare is no exception to that. Amongst millennials, near on 80% visit review sites prior to scheduling a visit. Google places even more emphasis on reviews, just a simple search of your practice will showcase review sites higher in search rankings. With google my business, your practice shows the review rating next to your name and in maps.

Most negative reviews of dental, private care, hospitals and every other type of medical practice show poor customer service; 84% complained chiefly of nonclinical issues such as billing, poor follow-up communications and wait times. However most reviewers, even unhappy reviewers share positive feelings when asked about their doctor, or quality of care. That said, we must address each and every review, good or bad, and resolve issues quickly in order to reverse any potential negative press.

Healthcare Professionals Top Rated Reputation Software

Leverage the Power of Your Reputation

Rannko can help you monitor and generate a stellar 5 ⭐️⭐️⭐️⭐️⭐️ reputation across our many integrated partners for your brand.

Customize The Patients Journey

"We LOVE this software because it's so easy to use and they're always adding new features and making it better. It does everything our clients need. Plus it's extremely affordable."

Dennis D - Digital Marketing Manager

Healthcare Multi-unit & franchise Support

Rannko HQ Dashboard

Rannko HQ offers a full HQ platform that will give you the 30,000-foot view of your locations reputation and overall online presence. Manage both corporate and franchisees. Start holding marketing managers and franchisees accountable through compliance of the messaging YOU approve. Act on accurate data and engage with your customers by location. Easily see how you locations are performing against one another and what information is being shared and what information is in sync.

 

Healthcare Digital Marketing Review Statistics

"Told" is the single word most often associated with negative online hospital reviews, while "great" and "friendly" populate positive reviews, a new Penn Medicine study finds.

The results underscore the need for providers to learn to communicate with patients through "caring language," the authors say.

70% of respondents said their choice of doctor was influenced by online ratings and reviews

41% said they checked doctors out online even when another physician referred them.

words frequently seen in bad online reviews include "worst," "hours," "rude," "said," "no" and "not."

By contrast, "great," "friendly," "staff" and "very" pop up often in positive reviews.

Learn more important reputation and industry based statistics here

 

Encourage Your patients to Share Their Joy.

Engage with your patients after they leave the practice. Many healthcare practices do not do follow up customer service, when your patient shares their positive experience, you will turn that customer into a brand ambassador.

Put Your Practice Where Your Patients Are.

Create a style experience with your clients long before they step foot in your Practice. Your patients are active and social, so you should be, too. Social media channels like Facebook, Twitter and Instagram offer just the trick, be personable, no intimidation here!

Menus Change. Publish & Sync It!

Consumers are more and more prepared for the activities they engage in, even seeing the dentist! Today, customers want to see your services before they hop in the car, and head to your practice. Smart Menus allows you to manage and sync every service you offer with one platform.

Healthcare Core Data in Sync

The information about your practice is extremely important to your patients. More accuracy where your potential patients are looking for you will increase the likelihood of the customer selecting your business. Rannko PowerListings helps you maintain accuracy on over 70+ listings via data integration.

As Told By The Experts

Struggling with your reviews? online reviews in the marketing of medical practices is the 'new normal'. Great care, equals to happier post patients.

Be Accessible
Today’s discriminating consumers can and will seek out reviews, whether or not you point them in that direction. Including a live review feed on your website and Facebook page indicates that you are trustworthy and confident in your work.
Be Honest Be Personable
Though it may feel counter-intuitive, you’re better off with a live review feed that includes some negativity than you are with a small collection of old (or worse, non-attributed, non-dated) reviews. People often feel intimated and overwhelmed with healthcare. Going that extra mile will help build your brand and gain there trust,
Respond
If someone posts a review, whether it be positive or not, address the review. Respond publicly and thank them for sharing their experience. It was surprising to see just how much patient satisfaction can increase—99%—following a negative review response.
Showcse Your Reviews
Include a live review tab or testimonials page, patients want to see how others feel about the services they received. This can ease nerves and brake down barriers between the patients and the practice.

70% of Patients Call Online Reviews Crucial when Selecting a Healthcare Provider

Use Rannko to take control of your reputation — everywhere it matters.


By clicking "SCAN MY LISTINGS" you provide your signature consenting to Rannko contacting you for marketing purposes via phone call to the number you provided. You are not required to give such consent as a condition of making a purchase.